Student Financial Services at the Charlotte Campus offers a variety of services to students and their families when financing their higher education at JWU. To assist with the financial aid process and selection of a payment option, we provide you with a financial planning representative. Financial Aid calculates your eligibility for federal, state and institutional aid, and then completes the verification process and loan processing. Billing & Collections sends you invoices as well as collects payments for the Federal Perkins loan program.
Finding your financial planning representative A financial planning representative is available to answer your financial questions and will help you determine a payment plan that works best for you. In your correspondence, please be sure to include your student ID and be as detailed as possible. Click your planner's name to email.
Contact UsLocation:Gateway Village800 W Trade St – Suite 160Charlotte, NC 28202
Hours:Mon-Thur 8:30am-5:30pmFri 8:30am-2:30pm(summer hours: Mon-Thu 8:30am-4:30pm, Fri 8:30am-1pm)
Mailing address:Johnson & Wales UniversityStudent Academic & Financial Services (SAFS)801 W Trade StreetCharlotte, NC 28202
EmailPhone: 866-598-2427, or 980-598-1300Fax: 980-598-1350