College can be an exciting and fulfilling time of life, but it can also present challenges that can overwhelm a student’s ability to cope. As a parent or family member, it can be hard to know whether you should actively intervene to help resolve issues for your student or stand back and allow them to handle things independently.When Should You Get Involved?Counseling Services staff can help you and your student clarify whether what he or she is experiencing is healthy and normal or represents a concern that could benefit from or require professional treatment.If a student is imminently
suicidal or endangering their life, immediate action will be necessary. However, there
are often gray areas where he or she may be resistant to the involvement of professional services. In such a case, a counselor can help you figure out how to talk with
your student about your concerns and, when indicated,
encourage the scheduling of an appointment at the counseling center.
Be Respectful of Your Student's Legal RightsStudents are legally considered adults. Therefore, we request that the student schedule their own appointments. While
we can talk with you about your concern for your student,
ethical and legal requirements for confidentiality require that we would only be
able to share specific information about your student’s attendance at
sessions, issues or treatment recommendations only if he or she has signed a
written release allowing us to do so.
Easing the Transition to College LifeThere are many things you can do before
college to ensure your student's successful transition to university life. Counseling Services does not provide long term care. If you have concerns about his or her mental health, or if there are ongoing psychiatric issues that require long-term counseling, contact us in advance for referrals for local psychiatry, community counselors or other treatment providers.
Additionally, it may be helpful to:
Counseling cannot be mandated or required for students. For counseling to be effective it must be voluntary. In life-threatening situations, authorities at JWU may require a safety assessment for a student. We do not provide court-ordered treatment or counseling that is involved with litigation.
Crisis InterventionCounseling Services provides coverage throughout the day so that students in crisis may be assisted immediately. Consulting with a staff member at this time may prevent the situation from developing into a more severe problem.
After business hours, call Safety and Security at 401-598-1103. Depending on the nature of the crisis, they may page an on-call counselor or arrange for other emergency services.