Services

Safety & Security offers a number of services to students, staff and faculty.

24-hour Dispatch Line
Contact Safety & Security at any hour at 305-892-7011 or use a campus emergency phone (blue phone). Communications officers answer emergency, non-emergency and business telephone lines, dispatch security officers for service calls and monitor building alarms and security cameras.

Lost & Found
Safety & Security keeps lost and found items for 90 days, with the exception of student ID cards, which are sent to Student Financial Services. You may inquire about lost items at any time; however, you may only pick them up between the hours of 8am–4pm, Monday through Friday.

Parking
The Administration Office/section is responsible for the registration of student, faculty, staff and visitor vehicles, maintenance of all university vehicles, administration of all vehicle requests and the maintenance of all records pertaining to parking citations, applications, appeals, and payment.

Patrol
Our officers use three patrol methods. Foot and vehicle patrol methods are utilized 24 hours/day, 7 days/week; usage of the bicycle patrol method is weather-dependent. Two vehicle patrols are on duty at all times. 

The Wildcat Shuttle
The Wildcat Shuttle will provide transport services between campus residential and academic facilities 7 days a week, during the following times:

• Mon-Thu 6am-10am, 6pm-1am
• Fri 6pm-1am
• Sat 7pm-midnight
• Sun 5pm-midnight

The Shuttle will make continuous circuits of the campus beginning and ending at the Biscayne Fitness Annex, and pick-up/drop-off at the following predetermined locations:

1. Biscayne Fitness Annex,(adjacent to the Biscayne Commons Pedestrian Gate)
2. Tropical Point Pedestrian Mall
3. ASC/Parking Garage (whenever access is unobstructed by Publix deliveries), alternate location will be the Faculty Staff Parking Lot
4. South Parking Lot (the exterior entrance near the Nograd Dining Room)
5. Emerald Lake Residence Hall
6. Lakeside Towers (in the cul- de- sac at the end of Emerald Dr.)
7. The Wildcat Center (entrance adjacent to the ticket window)

The Shuttle will visit each site at approximately 20 minute intervals. Shuttle service is not provided during extended closing of the university.

JWU Safe Walk
The Safe Walk escort service is designed to enhance the safety of all students, faculty and staff walking after dark. Campus Safety & Security will respond to requests for escorts to classrooms, buildings, residence halls, parked cars, and other destinations on the campus. Contact the Campus Safety & Security Dispatch Center at 305-892-7011 to request this service.

Student Auxiliary
This group of students supplements the patrol staff by manning the parking lots and checking IDs at various locations.

Feedback and Concerns
Campus Safety & Security welcomes your constructive feedback or concerns about its service and personnel.

For information on our programs and upcoming events, call 305-892-7601.