Counseling Services acknowledges the vital support that parents and family members provide for students. We strive to assist students in personal, emotional, social, academic, and career growth. For many students, this growth also means moving toward a position of independence and autonomy. We encourage families to show support to students in ways that foster autonomy. In doing so, parents and family make a “vote of confidence”—reinforcing in students that they have the ability to manage by using appropriate channels.Consultation Family members often know a student best and have special insight into their lives. We value greatly the care and concern families show. While we welcome your questions and invite you to consult, we are limited in the nature of information we can share. In the eyes of the law, college students are considered adults and therefore client communications are protected by confidentiality. Generally, we will be neither able to confirm nor deny that your student is seen in counseling without written consent. However, we will hear your concerns about the student and may be able to offer general information and other suggestions. Crisis Counseling Services provides crisis intervention 24 hours a day during the regular academic year. If you become aware that your student has been making references of harm to self or others, or has been acting out-of-touch with reality, please seek assistance immediately.
During clinic hours, please respond directly to Health & Counseling Services, Academic Center 2nd floor. When classes are in session, clinic hours are as follows: 8am-6pm, Mon-Thurs; 8am-12 noon, Fri. You may also call our main line at 980-598-1700. Please inform the clinic staff that you feel the situation is urgent.
After clinic hours (evenings, weekends, & breaks), we provide crisis intervention through an on-call system. To initiate crisis response, call the Safety & Security office at 980-598-1900. Depending upon the nature of the crisis, officers may contact the counselor-on-call and/or other emergency service personnel.If you learn that your student is experiencing a life-threatening emergency, call 911 immediately.Preparation for college Families can do many things to smooth the transition to college life for their students. If you know that your student has special needs or will require more than short-term counseling, preparation is especially important. Some find it helpful to:
Contact us by email if we may be able to help with preparations.