I am on an internship now, but didn't check-in. What do I do? Go to uconnect to view holds on your record. If a department has placed a hold, contact them as soon as possible to find out what you are required to do. You must check-in to receive academic credit for your co-op and remain an enrolled student.

Do I need to complete a new FAFSA each year & what is a FAFSA? Yes. In order to receive any financial aid, all students must complete a Free Application For Federal Student Aid (FAFSA) with the U.S. Department of Education.

When is the best time to apply for aid? The FAFSA or renewal FAFSA should be completed as soon as possible after January 1st each year for the upcoming academic year. The priority filing deadline is Mar 1.

What is Johnson & Wales University's federal school code? JWU's school code is 003404.

How can I be considered independent when I file for aid? To be considered independent, you must answer, 'yes', to at least one of questions #52-58 on the FAFSA.

I already filled out the FAFSA, why are you requesting my/my parent's taxes? Once you file for financial aid, if selected, we are required by the government to perform a process called verification. This compares the information submitted on your FAFSA with information contained on your tax return, similar to a tax audit.

I only wanted financial aid, why am I getting a loan? Loans are considered financial aid. Financial aid packages can be made up of scholarships, grants and loans.

Do you have athletic scholarships? Johnson & Wales University does not have athletic scholarships.

Some outside scholarship web sites want me to send them money, should I? No, skip those sites. There are sites available without charge.

What type of credit cards do you accept? The University accepts American Express, VISA, MasterCard and Discover.

Can I make my payment via a wire transfer? Yes, you will need to go to your bank and provide them with the following information:

Citizens Bank, 1 Riverside Drive, East Providence, RI 02915 U.S.A.
SWIFF #: CTZIUS33
Routing #: 011-500-120
Account #: 006-528-5
Account Name: Johnson & Wales University
Student name and student identification number (starts with "J")
The wire must be made in U.S. dollars and will take 3-5 business days to transfer to a student's account.

What is Tuition Management Systems (TMS)? TMS is an outside service used by the University to provide a means for online payments, ACH and monthly payment plans to cover the annual balance. Service and enrollment fees are required.

How and when can I get a refund? You may request a refund after the fourth week of each term. Refund Requests are now automated and available through your uconnect account: go to Financial Aid then Account Charges/Payments and then Request a Refund.

How do I get my payment back if I do not enter school? It is the student's responsibility to notify the university that he/she is withdrawing from either a course or from the university. The official notice must be done in person or by written notice through Student Academic & Financial Services. The date of notice by the student will be used for credit purposes. Refunds, if applicable, are calculated using date of notification to Student Academic & Financial Services.

I'm withdrawing, how do I get a refund? Notify Student Academic & Financial Services of your withdrawal. Any possible refund will be automatically mailed 30 days after date of withdrawal notification is updated on the student's record.

What are Term Start requirements? In order to enroll for any term, you must meet all University Term Start requirements: all payments, necessary Financial Aid paperwork, Health Services forms, and International documentation must be current.

How do I know if I've satisfied all requirements for the upcoming term? Check your holds in uconnect beginning 3 days after each term's payment due date to see if any holds have been placed. If you do not have any holds that prevent you from attending class for the upcoming term, you are in good standing. If you do have a hold, you must contact the issuing department to clear the hold in order to attend your courses.

What happens if I do not meet a requirement? A hold will be placed on your account that may prevent you from registering for or attending classes. If you do not clear your hold before classes start, you will not be permitted to attend courses.

What is the general fee? The general fee is a non-refundable fee including social and athletic activities, student health and accident insurance, student publications and graduation.

What is the orientation fee? The orientation fee is required of all new, day division students for orientation activities.

When are bills/invoices sent out? An annual invoice is mailed once a year to all students, as well as before the winter, spring and summer term, if applicable.

Where will my invoice (for each term) be mailed? Make sure your address is updated in uconnect.

Why doesn't all my financial aid show on my invoice? Some financial aid such as outside scholarships, state grants and work-study are not shown as anticipated credit on the invoice. When funds are received from the outside agency and state grant they will be applied to the account. Students must earn work-study funds as they work at their assigned job; funds are given directly to the student.

If I sign a dorm contract but never move in, am I still responsible for the charges? If the housing contract is signed, no matter what the circumstances, the student is responsible for the fees unless Residential Life releases the student from the contract.

I am an evening student who receives company reimbursement. What do I need to do to check-in? Print the company reimbursement form (104K pdf), complete and return it to SFS with a copy of your company's reimbursement policy. The previous term payment must be received by the University to meet SFS check-in requirements for the next term.

I graduated; with whom do I speak to about repaying my loans? You need to speak with your individual lenders directly. For additional information go to student loan repayment. If you have a Perkins or Achievement Loan you can call 1-800-343-2565 extension 1468.

How do I make a payment? Payments can be made by check, money order or credit card through the mail. Credit card payments can also be made over the phone by calling Student Financial Services or pay with credit card/ACH (checking or savings) online with Tuition Management Systems (TMS). Monthly payments through TMS should be made directly to TMS. For making payments on your loans, please see loan repayment.

How do I meet my financial term start requirement? You must make your payment on an approved payment arrangement by the posted due date. Also, you must ensure that all of your loans have been approved and all required information has been received by the lender. Copies of last minute approvals need to be sent to a financial planner.

As a reminder, complete and submit all financial aid paperwork, including requested forms, taxes, worksheets, loan applications (if applicable), etc. Make sure that your FAFSA is filed at least 3 months prior to the start of school.

If I am registered for classes & have a schedule, does that mean I am clear to start the term? No. After registering for courses, contact a financial planner to make or confirm your payment arrangements and to discuss any additional university obligations. Review holds in uconnect on a frequent basis, especially after posted deadlines.