JWU offers a utility, Password Reset Manager, which allows you to securely reset your own forgotten password — without having to visit a computer lab in person.
In order to use this 24-7 service, you must first create Questions & Answers profile.
Review the Password Reset Manager demo for a step-by-step demonstration of the process.
Without the creation of this profile, you will not be able to use this tool.
Create your profile immediately after receiving your email account information. Once you have successfully created your account profile, you can securely reset your own password if needed.
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