To serve the needs of online students, we have various technical support services.
ulearn SupportIf you have questions about how to perform specific tasks in ulearn (i.e., submitting an assignment, taking a quiz) or if you encounter any difficulties with ulearn or course materials, contact the ulearn Help Desk for assistance and step-by-step instructions on performing ulearn tasks. Additionally, you can contact a service representative 24 hours, 7 days a week via phone, chat, or email.
Support for Other TechnologiesIf you have a technical question unrelated to ulearn (such as questions about email), contact the JWU University Help Desk, 1-866-598-4357. Be sure to listen to the menu and select the appropriate option so that you reach the support that best fits your needs.