Email Account

Your Johnson & Wales University email account connects you to important JWU resources such as faculty coursework, JWU’s calendar, student activities and Providence Campus Update. 

You'll use Microsoft Outlook Web Access (OWA), a Web-based email program that allows you to access email through Web browsers both on and off campus.

Account Information
Log on to jwuLink and enter the secure area to find your email account information.

  1. Select “Personal Information”
  2. Select “View/Activate JWU E-mail Address”
  3. Read the instructions to determine your username and password (a student e-mail address is

Using Your Email Account
Follow the link from jwuLink or type into your web browser.

  1. Click LOG IN to access your e-mail account
  2. Enter your username and password and click OK 
  3. Enter your username and your current password
  4. Select a new password and enter it twice
  5. Click OK. You may now use your e-mail account

*The first time you use your account, you will be prompted to change your password. Your new password must be at least six letters or numbers, cannot be the same as your username and is case sensitive.

Active/Inactive Accounts
Once your account receives an inactive status from Student Academic Services, your e-mail and network accounts are disabled within one business day.

If your account returns to an active status within 30 days, your e-mail and network account will be reactivated.

If your account returns to active status after 30 days, a new e-mail and network account will be created 24 hours after you have registered courses. This may or may not be the same as your previous account, depending on availability.