Help Desk

The University Help Desk is available to assist with email, jwuLink, Internet, ResNet, telephone, cable television and policies/procedures, providing detailed instructions and answers to many frequently-asked questions.

The university will ensure network connectivity in each residence hall room. The university does not provide technical support for personal computers or printers.

University Help Desk
Toll Free: 866-JWU-HELP (866-598-4357) 
Email