In addition to maintaining the student’s academic records, the office of Student Academic & Financial Services (SAFS) offers a variety of services to help each student prepare for graduation and a career. Our mission is to educate and counsel students to successfully manage their academic needs. In accordance with the university mission, we will:

provide students with a professional and accessible environment in which to conduct business
advise students within a consistent framework of university policy and practice
exercise a clear, concise, professional and courteous approach to educate students and their families on university policy and practice
promote awareness of internal and external resources that are available to students and parents
advocate for students with other members of the university community

Charlotte Student Handbook

Mailing address
Johnson & Wales University
Student Academic & Financial Services (SAFS)
801 W Trade Street
Charlotte, NC 28202
Email or phone: 866-598-2427, 980-598-1300
Fax: 980-598-1350

Office Location
Gateway Village
800 West Trade St., Suite 160
Charlotte, NC 28202

Hours
Mon-Thurs 8:30am-5:30pm
Fri 8:30am-2:30pm