Institutional Research Services

The priority assigned to a given project and the level of service provided depends on the following: the department/unit making the request, the relationship of the request to the university's mission/strategic plan, the timeframe for completion and the scope of the project’s expected impact.

Provision of Statistical Information about JWU

  • IR is the official source of statistical data about JWU across the university system and also holds the results of many institution-wide surveys that have been administered (YFCY, CIRP, Career Progression Study, etc.).
  • IR maintains many files containing official data or connects with other university offices containing that information.
  • Data can be obtained on admissions, students, course enrollments, retention/graduation rates, degree completions, faculty, staff, credits, etc.
  • Data can be disaggregated by many variables, including: college, campus, race/ethnicity, state of origin, etc.
  • Data from IR files most reliable starting with Fall 2008, but earlier years’ data can be accessed as well in many cases.
  • Data can be used for trend analysis, responding to external surveys, accreditation, etc.

Level of Service

  • Level 1: At a minimum, IR will provide all clients with figures in an electronic format (in general, figures are not communicated over the telephone).
  • Level 2: IR can prepare a formatted table for clients.
  • Level 3: IR can prepare a formal, multi-page report.
  • Level 4: IR can prepare and deliver a formal presentation.

Provision of Statistical Information about External Environmental Issues Affecting JWU

  • IR can provide data on a variety of environmental issues affecting JWU, including high school graduation trends, employment trends and characteristics of other institutions of higher education.
  • Sources of data include College Board, Bureau of Labor Statistics, IPEDS Peer Analysis.
  • Data such as these can be used for strategic planning, program review and new program development.

Level of Service

  • Level 1: At a minimum, IR will provide all clients with figures in an electronic format (in general, figures are not communicated over the telephone).
  • Level 2: IR can prepare a formatted table for clients.
  • Level 3: IR can prepare a formal, multi-page report.
  • Level 4: IR can prepare and deliver a formal presentation.

Support for Developing and Implementing Data Collection Strategies for Departments and Units

  • Examples of projects include assessment of department/unit outcomes, evaluation of services or training, gathering of usage pattern data.
  • IR assistance with developing research questions.
  • IR assistance with identifying the most appropriate data collection strategy: survey, focus group, etc.
  • IR assistance with development of tool
  • IR assistance with implementation/administration of tool.
  • IR assistance with processing and analyzing results
  • IR assistance with presenting results.

Level of Service

  • Level 1: IR provides general guidance on strategies in one or more stages of the project.
  • Level 2: IR takes lead in designing data collection tool.
  • Level 3: IR manages design of data collection tool and collection and analysis of data.
  • Level 4: IR manages entire project for client.

Provide Information and Insight on Policy and Trends Affecting Higher Education

  • IR can perform scholarly literature searches on higher education issues, such as recruitment, retention, faculty development, etc.
  • IR can reach out to local, state and national higher education organizations to learn about new policies and practices.

Level of Service

  • Level 1: Refer client to potentially relevant resource(s) on trends/issues of interest.
  • Level 2: Search for resources on trends/issues of interest for client.
  • Level 3: Search for resources and present findings on trends/issues of interest to client in written and/or oral report

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