CO-OP | COMPANY REIMBURSEMENT | FINANCIAL
AID | LOANS | PAYMENT
REFUNDS | TERM START DEADLINES | READMITS/WITHDRAWALS | TUITION & FEES
FREQUENTLY ASKED QUESTIONS
co-op
I am on co-op now, but didn't check-in. What do I do? Go to
uconnect to view holds on your record. If a department has
placed a hold, contact them as soon as possible to find out what you are required to do. You
must check-in to receive academic credit for your co-op and remain an enrolled student.
company reimbursement
I am an evening student who receives company reimbursement. What do I
need to do to check-in? Print the company reimbursement
form (104K PDF), complete and return it to SFS with a copy of your company's reimbursement
policy. The previous term payment must be received by the University to meet SFS check-in requirements
for the next term.
To view files in PDF format, you will need Adobe Acrobat Reader, which can be downloaded for free at www.adobe.com.
financial aid
Do I need to complete a new FAFSA each year & what is a FAFSA? Yes. In order to receive any financial aid, all students must complete a Free Application For Federal Student Aid (FAFSA) with the U.S. Department of Education.
Where can I get a FAFSA? From Johnson & Wales University, your high school guidance office, or apply/renew online at www.fafsa.ed.gov.
When is the best time to apply for aid? The FAFSA or renewal FAFSA should be completed as soon as possible after January 1st each year for the upcoming academic year.
What is Johnson & Wales University's federal school code? JWU's school code is 003404.
How can I be considered independent when I file for aid? To be considered independent, you must answer, 'yes', to at least one of questions #52 - #58 on the FAFSA.
I already filled out the FAFSA, why are you requesting my/my parent's taxes? Once you file for financial aid, if selected, we are required by the government to perform a process called verification. This compares the information submitted on your FAFSA with information contained on your tax return, similar to a tax audit.
I only wanted financial aid, why am I getting a loan? Loans are considered financial aid. Financial aid packages can be made up of scholarships, grants and loans.
Do you have athletic scholarships? Johnson & Wales University does not have athletic scholarships.
Some outside scholarship web sites want me to send them money, should I? No, pass those sites. There are sites available without charge.
loans
Why isn't the full amount of my Stafford Loan being deducted from my invoice/account?
Depending on the lender there will be a 2-4% processing fee deducted from your loan by your
lender.
Are loans considered part of my financial aid package? Yes.
I graduated; with whom do I speak to about repaying my loans? You need to speak with your individual lenders directly. For additional information go to student loan repayment.
payment plans/payments
How do I make a payment? Payments can
be made by check, money order or credit card through the mail. Credit
card payments can also be made over the phone by calling Student Financial
Services or pay with credit card/check online with
Tuition Management Systems (TMS). Monthly payments through TMS should
be made directly to TMS. For making payments on your loans, please see
loan repayment.
What type of credit cards do you accept? The University accepts American Express, VISA, MasterCard and Discover.
Can I make my payment via a wire transfer? Yes, you will need
to go to your bank and provide them with the following information:
Citizens Bank, 1 Riverside Drive, East Providence, RI 02915 USA
SWIFF #: CTZIUS33
Routing #: 011-500-120
Account #: 006-528-5
Account Name: Johnson & Wales University
Student name and student identification number (starts with "J")
The wire must be made in US dollars and will take 3-5 business days to transfer to a student's
account.
What is Tuition Management Systems (TMS)? TMS is an outside service used by the University to provide a means for online payments, ACH and monthly payment plans to cover the annual balance. Service and enrollment fees are required.
refunds
How and when can I get a refund? You may request a refund after
the fourth week of each term. Fill out the refund request form in the office or over the phone.
It will take three to five days to determine eligibility, and then can be ready in approximately
10 business days. Checks can be mailed or picked up per your request.
How do I get my payment back if I do not enter school? It is the student's responsibility to notify the University that he/she is withdrawing from either a course or from the University. The official notice must be done in person or by written notice through Student Academic Services. The date of notice by the student will be used for credit purposes. Refunds, if applicable, are calculated using date of notification to Student Academic Services.
I'm withdrawing, how do I get a refund? Notify Student Academic Services of your withdrawal. Any possible refund will be automatically mailed 30 days after SAS enters your last date of attendance in the system.
term start
What is Term Start? In order to enroll for any term, you must meet all University Term Start requirements: all payments, necessary Financial Aid paperwork, Health Services forms, and International documentation must be current.
How do I meet my SFS Term Start requirement? You must make your payment on an approved payment arrangement by the posted deadline date. Also, you must ensure that all of your loans have been approved and all required information has been received by the lender. Copies of last minute approvals need to be sent to SFS.
As a reminder, complete and submit all financial aid paperwork, including requested forms, taxes, worksheets, loan applications (if applicable), etc. Make sure that your FAFSA is filed at least 3 months prior to the start of school.
What are the Term Start due dates? They are listed in the academic calendar. After registering for courses, contact SFS to make or confirm your payment arrangments and to discuss any other University requirements.
How do I know if I've met Term Start requirements for the upcoming term? Check your holds in uconnect beginning 3 days after each term's due date to see if any holds have been placed. If you do not have any holds that prevent you from attending class for the upcoming term, you are checked-in. If you do have a hold, you must contact the issuing department to clear the hold in order to attend your courses.
What happens if I do not meet a requirement? A hold will be placed on your account that may prevent you from registering for or attending classes. If you do not clear your hold before classes start, you will not be permitted to attend courses. All students are encouraged to make their Term Start arrangements as soon as possible.
If I am registered for classes & have a schedule, does that mean I have satisfied all requirements? No. After registering for courses, contact SFS to make or confirm your payment arrangments and to discuss any additional University obligations.
readmits/withdrawals
Will I still have guaranteed tuition if I take time off from school?
Effective June 2005 for currently enrolled students with original entrance dates prior to June
2005: if you leave for one full term or more and do not attend again until the next academic
year you will lose your grandfathered guaranteed tuition plan. Upon your return you will be
charged the new academic year tuition rate and all subsequent tuition increases as well as fee
increases. Students entering or readmiting after June 2005 the guaranteed tuition plan no longer
applies.
I left school and now want to return, what do I need to do? If you have not attended in over a year, submit a written request to Student Academic Services of the campus/college you wish to attend, four weeks prior to the term you will return. Ensure all outstanding debt to the University is paid and all your loans are up-to-date; clear any existing holds. If less than a year from your last date of attendance, enter the secure area of uconnect and clear any existing holds; then register courses for the upcoming term and contact SFS to establish a new payment arrangement.
tuition & fees/invoices
What is the general fee? The general fee is a non-refundable
fee including social and athletic activities, student health and accident insurance, student
publications and graduation.
What is the orientation fee? The orientation fee is required of all new, day division students for orientation and registration activities. The fee is only charged to students entering the September term.
When are bills/invoices going out? An annual financial statement will be mailed once a year to all students, except third term and summer, starts and readmits. Term invoices for all levels will be sent once you choose a schedule or one is chosen for you.
Where will my invoice (for each term) be mailed? Invoices are mailed to the mailing address, maintained by Student Academic Services.
Why doesn't all my financial aid show on my invoice? Some financial aid such as outside scholarships, state grants and work-study are not shown as anticipated credit on the invoice. When funds are received from the outside agency and state grant they will be applied to the account. Students must earn work-study funds as they work at their assigned job; funds are given directly to the student.
If I sign a dorm contract but never move in, am I still responsible for the charges? If the housing contract is signed, no matter what the circumstances, the student is responsible for the fees unless Residential Life releases the student from the contract.
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