calendarComputing Technology Services
Associate in Science degree
This associate degree program focuses on the technical and computer skills required by entry-level technology support positions. At the same time, the curriculum recognizes that technical skills are not the only requirement for technical skills professionals. The appropriate balance of business, people and technical skills is vital to the success of today’s information technology support professional. Therefore, the curriculum has been expressly designed to also ensure individuals have the necessary oral, written and critical thinking skills to help them with their professional responsibilities.
Courses include substantial hands-on work with software and hardware commonly used in business environments today, with the successful associate candidate prepared to sit for obtaining both A+ certification and Microsoft Office Specialist certification. Students also work hands-on with software and hardware specifically related to the support function, becoming familiar with common support software and tools.
Upon successful completion of this program, students may seek employment in entry-level positions as help desk analyst, software support specialist, computer use support specialist, and call center specialist in a variety of business settings. Students may continue their studies with junior-year status in the University’s Bachelor of Science degree program in Technology Services Management.
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