Leslie Kosky

Associate Professor,  College of Hospitality Management

Contact Information
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You used to have these city hotels or resort hotels — now there are all these wonderful segments. It’s an industry where students have lots of choices within which to build their careers.”

Bio

My professional experience includes positions within Westin Hotels & Resorts, Hilton Hotels and Disney World Golf Resort, focusing on the following areas within a hotel: Concierge services, front office, guest services, reservations, catering and event planning.

I have 25+ years teaching experience between Johnson & Wales University and Guam Community College. As a Certified Hospitality Educator (CHE) since 1996, I am known for developing innovative teaching methods and I believe in a learner-centered active classroom. I enjoy collaborating with other professors to strengthen the learning outcomes in my classroom and I am passionate about motivating and encouraging my students in becoming the best they can be.

I have expertise in student advising, specifically for freshmen and teaching within a learning community.

Areas of Expertise

  • Concierge services
  • Event planning and ceremonies
  • Front office management
  • Guest services
  • Hotel operations
  • Hotel property management systems
  • Meeting planning

Sample Courses

  • HOSP 1001: Orientation to the Hospitality Industry
  • HOSP 1015: Managing the Hotel Guest Experience
  • HOSP 2011: Hospittality Sales and Meeting Management

Certifications

  • American Hotel & Lodging Association (AH&LA), Educational Institute
    Certified Hospitality Educator (CHE)
  • National Restaurant Association
    ServSafe alcohol training & certification