Information Technology

Information Technology (JWU IT) provides technology tools, services and support to the entire university community.

How IT Can Help

JWU IT can help you with:

New JWU account setup for jwuLink and Wildcat email
How to connect your devices to JWU WiFi
How to set up Multifactor Authentication (MFA) and self-service password reset (SSPR)
Troubleshooting

Need to Reset Your Password?

Password not working? Account locked? Follow these Self Service Password Reset Instructions. If you still need help, contact the IT Service Desk.

Contact IT

To report an issue relating to JWU technology, including wifi, printing, or one of our applications like ulearn, the Wildcat Housing System, course registration, etc., please call or email us.

Emails received after hours will be processed the next business day.