JWU Web Support


JWU’s Web team manages and maintains the university’s website in partnership with IT and with assistance from web editors from departments across the university.

New Page Requests On Hold

Requests for new webpages or significant redesigns are currently on hold.

The responsibilities of the Web team include:

  • Monitoring webpages for accuracy and readability
  • Updating webpages
  • Upholding JWU’s brand standards, web accessibility guidelines and editorial style guidelines
  • Launching new academic program pages
  • Ensuring that our website is optimized for online search and user experience
  • Reviewing and publishing submitted web content
  • Writing stories and creating web content featuring stories about students, faculty, alumni and staff to increase website traffic and awareness of JWU
  • Offering training and assistance to web editors universitywide

The web team does not manage, update or edit the following sections:

Requesting Web Support

The web team can accommodate simple updates, which are typically completed within 5-7 work days. Examples of simple updates include:

  • Making factual corrections
  • Updating or removing academic programs from the site
  • Updating the academic program picker
  • Fixing typos and grammatical errors
  • Removing or replacing broken links or images
  • Requests for new webpages or significant redesigns are currently on hold.

Make a Request

This link opens up a pre-filled email. You can customize your subject line to fit your request, but DO NOT use the word “Update” or your request will bounce back.