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Information Technology Services (ITS)

Internet Services
Internet access is available in all residence halls and computer labs.  Wireless Internet access is also available at wireless hotspots located throughout the campus.  Students must have a WiFi compliant wireless card to access the Internet in these areas.  Anyone who uses the Johnson & Wales University Internet System and related facilities must agree to the policies and procedures set by the university.

Wireless Hotspot Locations:
• Academic Center
• Library
• Student Cyber Lounge
• Cedar Hall North – all common rooms, study rooms, and the Student Dining Center
• Cedar Hall South – all common rooms, study rooms, and administrative offices
• Residence Hall Quad

When you have a notebook computer with a wireless card (or wireless device) in a wireless area, simply connect to the wireless network named “WIFIJWU” (see your particular notebook computer or wireless card user manual for instructions), then open a web browser and follow the instructions listed there to log in with your J&W ID and password.

• Gateway Village – In addition (separate from J&W), Cousins Properties provides free wireless access for the public in the Gateway Village Promenade area.  The ID is "gateway" and it does not require a username or password.

On-Campus Student Residential Network "ResNet":
ResNet is the on-campus student residential network.  The university does not charge a fee for this service, all you need is a computer with a network card and you can access the Internet at high speeds anytime.  You get a direct connection to the university network and the Internet so you never have to worry about busy modems or monopolizing your room phone.  It supplies the fastest possible connection to the network so information is retrieved and displayed as quickly as possible.  And it's free.

Specifically, you will need a 10Base-T card installed in your computer to plug into ResNet (10/100 autosensing cards are OK as well).  Network cards cost between $40 and $60 dollars, and are included on most new computer purchases. More detailed information about ResNet and instructions can be found at the University Help Desk website http://helpdesk.jwu.edu by clicking "on-campus network".

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