Dale Silva

Associate Professor

JWU Faculty Since 2006

Professor Dale Silva

Contact Info


Dale Silva's background is in the hospitality industry where she has held a variety of positions, from her first role as a night auditor to a position of director of operations for a full-service Sheraton resort.

Silva's industry experience was focused in the area of hotel operations. She spent over 12 years in the industry prior to changing her career to education.

She is a graduate of Johnson & Wales University, with a master’s degree in Global Business Leadership and a bachelor’s degree in Hospitality Management.

Silva enjoys sharing her experience with students and providing them with the support they need to be successful. She has been a faculty leader for more than 14 Study Abroad programs. She loves traveling with students while they learn about new cultures and gain an understanding of cultural differences.


  • MBA, Global Business Leadership/Organizational Leadership, Johnson & Wales University
  • B.S., Hospitality Management, Johnson & Wales University
  • A.S., Hotel Restaurant Management, Johnson & Wales University
  • A.A., Business Administration, Bristol Community College

I love traveling with students while they learn about new cultures and gain an understanding of cultural differences.”

Teaching Interests

Sustainable Hospitality Operations
Human Resources Management
International Culture and Protocol


  • Managing the Hotel Guest Experience
  • Hospitality Sales and Meeting Management
  • Human Resources Management in Service Organizations
  • Sustainable Hotel Support Operations
  • International Hotel Development
  • Developing and Managing a Small Hospitality Lodging Property

Extra Curricular Roles

Advisor, National Society of Minorities in Hospitality (NSMH)
Faculty Leader, JWU Study Abroad Programs


Professional Affiliations

International Council on Hotel, Restaurant, and Institutional Educators (ICHRIE)
NENA (North East North American) Federation of (ICHRIE)
Hospitality Sales & Marketing International (HSMAI)
Association of Lodging Professionals (ALP)

CERTIFICATION: Certified Hospitality Educator (CHE)

Honors And Awards

  • National Society of Minorities in Hospitality, JWU Student Organization of the Year, 2020
  • National Society of Minorities in Hospitality, National Recognition for Chapter of the Year, 2016
  • Johnson & Wales University Faculty of the Year, 2014

Q&A with Dale

At JWU, education is not confined to the four walls of the classroom. You’re not going to spend four years with your nose buried in a book, learning theories you may never get a chance to apply — you’re going to get out there and apply them, be it through internships, group projects, leadership opportunities, competitions and more.

What Is Your Favorite Teaching Moment?

My favorite part of being a teacher is that I am always learning. My favorite teaching moment is when you can tell by the student’s expression and excitement that they understand the topic and they share some of their own examples as they become more confident with the subject.

What Advice Do You Have For Incoming Freshmen?

There are so many opportunities for you to choose from when you come to JWU. Be involved on campus by joining a club or organization that you are interested in. Utilize your resources including meeting with your advisor, faculty, and fellow students (group projects). Time Management is an important skill to balance academics and extracurricular activities.

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International Hotel & Tourism Management

This photo was taken in Castellammare di Stabia, Italy. Professor Silva and the students pictured, lived abroad for the spring semester in Italy to learn about international tourism and business. "Lelo", the owner of the local's favorite coffee shop is pictured, saying goodbye to the JWU students who were regular customers during their time in Italy. Check out the slideshow to see more Study Abroad adventures!

View the Slide Show
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National Society of Minorities in Hospitality

Professor Silva is the Faculty Advisor for the National Society of Minorities in Hospitality (NSMH) student chapter. In 2016-2017 they were recognized as the Chapter of the Year and Professor Silva was honored as the Advisor of the Year by JWU Student Involvement & Leadership.

View the Slide Show