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Culinary Icon Inaugurates Demo Kitchen Chef Thomas Keller ’03 Hon., famed restaurateur and author, christened the new culinary arts demonstration kitchen in Jared S. Polis Auditorium in March, bringing star quality to a hall packed for the occasion. Before an audience of 500 students and Colorado chefs, Keller demonstrated the sous vide method of cooking and storing food and answered questions from the gathering.

“One needs to be persistent, self-motivated, determined, and have desire — not passion,” Keller said, describing his own recipe for success. “Desire trumps passion every time. Constant desire is always pushing me forward.”

The owner of eight eateries, including the French Laundry in California’s Napa Valley and Per Se in New York, Keller worked alongside Providence alumnus Charles Bililies ’02, manager of Keller’s Yountville restaurant, Bouchon. Acclaimed pastry chef, Keegan Gerhard of D Bar Desserts and the Food Network, was also on hand to hear what Keller had to say to students. “He stayed true to the art of cooking,” said Karl Guggenmos ’93, ’02 M.B.A., university dean of culinary arts, praising Keller’s dedication to his craft.

This was Keller’s second visit to the campus to demonstrate his award-winning methods for students. Since he received an honorary degree from JWU, he said during the demonstration, he considers himself an alumnus of the university.

Paciolan Pact a Ticket to Career Possibilities Paciolan’s chairman of the board, Jane Kleinberger, made a commitment to department chair Stephen Pyle to speak to hospitality classes at the campus once a year. As an advocate for the ticket industry keen on building its future, she considers her visits to Johnson & Wales University “self-serving,” but students in The Hospitality College are the real beneficiaries.

“Jane’s picked up all kinds of résumés,” Pyle says. “She’s connecting students with the various places Paciolan has their ticketing systems installed so they can pick up summer jobs.” The alliance doesn’t end there. Kleinberger hosted Pyle at PACnet ’08, Paciolan’s 25th annual users conference, where he made contact with dozens of industry insiders. “It’s all about creating networks,” he says.

Paciolan’s are huge. Kleinberger, who co-founded the ticketing company in 1980, helped revolutionize sales and services by developing software to move operations online. Last year, Paciolan sites were used to sell close to 120 million tickets, representing more than 25 percent of all live-event tickets sold in the U.S. Current customers include the Ottawa Senators, San Diego Padres, Colorado Rockies, The Denver Center for the Performing Arts, Nashville Speedway, the U.S. Air Force Academy, New Era Tickets and Grassland Mansion Tours among others.

Kleinberger’s lectures to students are as much scouting expeditions as educational forums. “The students that attend JWU have a much finer focus on what they want in their future compared to other campuses across the country,” she says. “The students at the Denver Campus lift me up and as a result, the class was high energy, thought-provoking, and challenging, but more importantly, fun.”

“A meaningful career is the door through which JWU graduates take care of their families, enhance their communities, and bring credit to themselves. This is no small matter.” - Pres. Bette Matkowski