Kimberly Rosenbaum

Associate Professor

JWU Faculty Since 2003

JWU Charlotte Professor Kimberly Rosenbaum

Contact Info


Kimberly Rosenbaum earned her B.A. in Food Service Management from JWU and her M.H.A. from University of Nevada Las Vegas. She joined the JWU faculty in 2003 at the Norfolk Campus. Her career highlights prior to JWU include food and beverage manager of a private country club in Virginia and service director for a fine dining southern bistro in Georgia.

She also spent 10 years at Walt Disney World in Orlando, Florida. Rosenbaum started her career in the college internship program and worked her way up to restaurant guest services manager. She worked at various locations throughout her career at Disney — The Grand Floridian Resort, EPCOT’s Living Seas and The United Kingdom are some of the most memorable. Her focus was and still is on training and development, service excellence, and hospitality management. Her areas of expertise at JWU include special event management, human resource management and food service management.

It is important to Rosenbaum to bring her experiences and those of industry leaders into the classroom. She encourages and assists students in seeking professional experiences that are relevant to their current career interests. Rosenbaum facilitates several on campus events that are student run, events that the Charlotte JWU community are invited to be a part of. Two of the more popular student centric events are Project Gingerbread and Johnson & Wales and Tails.


  • M.H.A., Hospitality Administration, University of Las Vegas
  • B.S., Food Service Management, Johnson & Wales University

At JWU we are career focused, hands on, experience. Professors work with students to prepare them for their futures in the world of hospitality. My focus is on training, development and service excellence, that is how I can best prepare our future leaders in Hospitality Management.

Teaching Interests

Special Event Management
Event Planning
Wedding Production
Human Resource Management
Food Service Management
First Year Experience

Scholarly Interests

Event Management
Event Planning
Wedding Production
Human Resource Management
Food Service Management
First Year Seminar


  • EVNT2020 The Business of Event Management
  • HOSP1001 Orientation to Hospitality
  • FYS1020 First Year Seminar
  • HOSP2040 Human Resources Management in Service Organizations

Extra Curricular Roles

Hospice Soup for Sunday
Event Coordinator for JWU Charlotte


Professional Affiliations

Certified Wine and Spirits Education Trust, WSET
Certified Dining Room Professional, Federation of Dining Room Professionals, CDP
Certified Wedding Planner, CWP
Certified Hospitality Educator, CHE


Honors And Awards

  • Johnson & Wales Excellence in Teaching Award, 2021
  • Johnson & Wales University Teacher of the Year, 2015
  • Johnson & Wales Pineapple Award, 2014

Q&A with Kimberly

At JWU, education is not confined to the four walls of the classroom. You’re not going to spend four years with your nose buried in a book, learning theories you may never get a chance to apply — you’re going to get out there and apply them, be it through internships, group projects, leadership opportunities, competitions and more.

What College Do You Teach In?

College of Hospitality Management