Donald Schoffstall


JWU Faculty Since 2012

Professor Don Schoffstall

Contact Info


Donald (Don) Schoffstall, Ph.D. (he/his) teaches food and beverage management and general hospitality management courses on the JWU Charlotte Campus. Schoffstall also teaches graduate courses in research and management in various master's programs and within the doctoral of business administration program.

Previously, he taught at the LCB Institute of Culinary Arts in Pittsburgh and online for East Carolina University. Schoffstall earned his Ph.D. in hospitality management from Iowa State University ('13) focusing on hospitality education and hospitality human resource issues. He previously earned an education specialist degree from Liberty University and a master’s degree in instructional leadership from Robert Morris University. Additionally, Schoffstall earned a bachelor’s degree in culinary nutrition and an associate degree in culinary arts from Johnson & Wales University in Providence.

Schoffstall has a diverse background throughout the hospitality industry working in both front and back of the house positions in various locally owned and nationally owned chain restaurants and other establishments over the span of 13 years. His expertise and research interests include examining diversity and inclusion in food service and hospitality, adult and hospitality education, food service management and operational issues and HRM.


  • Ph.D., Hospitality Management, Iowa State University
  • Ed.S., Education, Liberty University
  • M.S., Instructional Leadership, Robert Morris University
  • B.S., Culinary Nutrition, Johnson & Wales University
  • A.A.S., Culinary Arts, Johnson & Wales University

It is your passion and hard work that will carry you forward regardless of what life may throw at you. ~ self

Teaching Interests

Undergraduate and graduate courses in food and beverage management, restaurant and operations management, research and methodology, human resources management, and leadership and operational effectiveness.

Scholarly Interests

Hospitality education
Diversity, equity and inclusion
Food and beverage management and education
Restaurant operations


  • FSM4061 Advanced Food Service Operations Management
  • FSM4160 Food & Beverage Strategies and Logistics
  • FSM4880 Beverage Operations Management
  • RSCH5800 Evidence-Based Research in Management
  • RSCH7130 Quantitative Research Methods

Extra Curricular Roles

JWU-CLT Campus, University Committee on Academic Rank (UCAR) member
DBA program dissertation advisor and committee member

International Council of Hotel, Restaurant and Institutional Education, chair of annual conference submission review committee, appointed 2016 - present
International Council of Hotel, Restaurant and Institutional Education; previously served as Director of Education/Board Member ('21-'23)
SECSA Federation; previously served as President/Board Member ('14-'17)


Professional Affiliations

International Council of Hotel, Restaurant, and Institutional Education
International Society of Travel and Tourism Educators
Society of Wine Educators
United States Bartenders Guild
Association for Career and Technical Education
American Culinary Federation

Certified Specialist of Spirits (CSS), Society of Wine Educators
Certified Specialist of Wine (CSW), Society of Wine Educators
Foodservice Management Professional (FMP), National Restaurant Association
Certified Hospitality Educator (CHE), American Hotel & Lodging Association
Certified Sous Chef (CSC), American Culinary Federation

Diversity, Equity, and Inclusion in the Workplace Certificate, Muma College of
Business, University of South Florida
WSET Level 3 Award in Spirits
WSET Level 3 Award in Wine
WSET Certified Educator


  • Mekouar, M., Schoffstall, D.G., Kitterlin, M., & Yuze, J. The value of hospitality education: Perceptions of industry leaders. Accepted and awaiting publication Journal of Hospitality & Tourism Education.
  • Reaves, E.M., Schoffstall, D.G. Critical challenges for hotel students entering into entry-level management; From text to application. Accepted and awaiting publication by the Journal of Hospitality & Tourism Cases (fall 2022, expect 2023). Case study awarded Highly Commended Paper status at the 2022 ICHRIE Annual Conference. *Mentored colleague with first publication
  • Schoffstall, D. G., & Brown, E.A. (2022). A comprehensive examination of first-year hospitality students; preparedness, professionalism, and transitions. Journal of Teaching in Travel & Tourism, 22(4), 400-414. DOI: 10.1080/15313220.2021.2010632
  • Smith, R. A., & Schoffstall, D. G. (2020). Employment impact on hospitality and tourism students’ academic journey: the HBCU students’ perspective. Journal of Teaching in Travel & Tourism, 20(2), 105-120, doi:10.1080/15313220.2019.1706696

Dissertations And Theses Advised

  • Yadoow (Dieago) Miller, DBA. (2022). Leadership styles and its influence on employee engagement in the non-alcoholic beverage industry. Served as major advisor for dissertation.
  • Anthony Solaqua, DBA. (2022). An Examination of Temporary and Permanent Employees' Engagement Levels and the Role of Organizational Commitment and Turnover Intention. Served as major advisor for dissertation.

Q&A with Donald

At JWU, education is not confined to the four walls of the classroom. You’re not going to spend four years with your nose buried in a book, learning theories you may never get a chance to apply — you’re going to get out there and apply them, be it through internships, group projects, leadership opportunities, competitions and more.

What Is Your Favorite Teaching Moment?

Seeing every student success, whether it is a small moment of a new topic click or their pride in high-quality work to class and program success. I live to be able to be just a small piece of each students success and journey!

What College Do You Teach In?

College of Hospitality Management