Brian Warrener

Associate Professor

JWU Faculty Since 2002

Brian Warrener

Contact Info

Email
brian.warrener@jwu.edu
Phone
401-598-1738
Campus
Providence

About Brian

Professor Warrener began teaching adjunct at JWU in 1995. In 2002 he became a full-time faculty member in the College of Hospitality Management. His teaching focused on food and beverage operations and beverage operations and management. During this time he has had the good fortune to teach classes across the University...in the Center for Food and Beverage Management; the Center for Sports, Entertainment and Event Management; The International Hotel School; the Center for Travel and Tourism; the College of Online and the Alan Shawn Feinstein Graduate School. In 2018 Professor Warrener began teaching primarily in the College of Business and in 2022 transferred to the Department of Management there on a full-time basis. Professor Warrener has twice taught at Escola Superior de Hotelaria e Tourismo in Estoril, Portugal.

Education

  • University of Rhode Island Master of Business Administration 1992
  • Harvard University Bachelor of Arts in History 1990

A JWU degree in results in a breadth of industry experience and recognized and appropriate educational credentials. These make you valuable to employers and allow you the flexibility to match your career choices to your life choices...you'll earn the ability to pursue both!

Teaching Interests

Brian Warrener has traditionally focused his teaching on food & beverage operations, management and service management delivery theory and practice. His recent reassignment to the College of Business has provided the opportunity to expand his teaching to focus more on general business functions including marketing, management and strategy.

Scholarly Interests

Professor Warrener has written, presented and researched extensively on the following topics:

  • Service management and delivery
  • Operations and Supply Chain Management
  • Best-practice interviewing and hiring
  • The tipped wage and tipping elimination
  • Food & beverage operations and controls
  • Food & beverage trends

Courses

  • Organizational Dynamics
  • Operations and Supply Chain Management
  • Human Resource Management
  • Brand Marketing and Consumer Value
  • Advanced Food & Beverage Operations and Planning
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Professional Affiliations

Past and Current Positions

  • National Advisory Board -- Nightclub & Bar Convention and Trade Show
  • Advisory Board -- New England Tequila and Rum Festival
  • Master Accreditation Committee -- United States Bartenders Guild
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Publications

  • Slammed Magazine Author -- 2 Articles
  • Bar Business Magazine Contributing Author -- 6 Articles
  • Nightclub & Bar Contributing Author -- 40 Articles
  • Providence Journal and Pittsburgh Post Gazette Author -- "To Tip or Not to Tip" Editorial
  • CHRIE Conference Co-Author 2016, 2017, 2018 -- "The Development of Tip Elimination..."


Q&A with Brian

At JWU, education is not confined to the four walls of the classroom. You’re not going to spend four years with your nose buried in a book, learning theories you may never get a chance to apply — you’re going to get out there and apply them, be it through internships, group projects, leadership opportunities, competitions and more.

How Did You Get Started?

Professor Warrener served his first banquet in April of 1985 and worked his way through college and graduate school as a server, bouncer, bar back, bartender and beverage manager. He had the opportunity to take an Assistant General Manager Position while in graduate school and a General Manager position just a year later. He began teaching part-time at JWU in 1995 and transitioned to full-time faculty in 2002. He is fond of saying that the only thing he likes better than delivering great service is delivering great education.

What Is Your Favorite Teaching Moment?

I had a student who lost his passion for working in the industry. He had been in the kitchen for all of his adult life and couldn't motivate himself to continue. He was lost. I was able to introduce him to one of the many segments of the food & beverage industry that didn't include working in a kitchen but for which he had been training all of his life! After a successful and meteoric career as a craft bartender, this young man became a brand ambassador for an international whisky producer.

What College Do You Teach In?

College of Business