Learn how to set up your JWU email, cable TV, phone, gaming device, WIFI and network access — and use our JWU app, jwuLink and resources.
JWU does NOT provide technical support for your personal computers or printers.
App + Mobile Resources
You have lots to do — access grades, dept. hours, events and more on your phone. Download our app + mobile resources.
Log in to jwuLink for your one-stop access to email, ulearn, news, registration and academic/financial resources.
Set up Wildcat Mail on your phone before classes start.
Printing + Computer Labs
Wireless printing is not supported by JWU Network Access. Connect your computer/device directly to your printer, using your manufacturers' instructions.
Print schedules/use computers in our labs: Find computer lab hours + locations.
Or, use self-service print stations: Find Student Academic & Financial Services hours + locations.
All res halls provide 1 cable TV jack/room.
For Cox repairs/service, call:
- Cove: 401-598-4357
- Harborside Village: 401-598-4357
- All other halls: 401-383-6100
Have your name, room number and residence hall's physical address (ask your residential staff if you don’t know this).
You MUST be in your room between any scheduled appointment times. JWU will not allow a technician in your room without you.
Gaming + Non Browser Devices
Ready to connect to JWU’s network? Register your device.
Connect your wireless PSP/Nintendo DS to the network.
Get the MAC address for your device.
Telephone service is NOT offered in our res halls, except Harborside Village.
Harborside Village + The Cove have special phone instructions.
In all other res halls, courtesy phones are available. Dial:
- Emergencies: 9 + 911
- Campus Safety & Security: 1103
- On-campus calls: Last 4 digits of phone #
Select/activate/connect to the "WIFIJWU" network in our campus hotspots. Log in with your JWU ID and password.
(For notebook computers, activate your wireless card first. Use your computer/wireless card manual’s instructions).
Learn how to access ResNet, JWU’s Student Resident Network for Windows (XP, Vista and 7).